Telesystem Wins Bronze at 2017 Ozzie Awards

Partners In Leadership awards telecommunications company prestigious 2017 Ozzie Award for improving employee satisfaction and engagement through culture.

​​​Partners In Leadership, the Accountability Training and Culture Change Company, awarded the 2017 Bronze Ozzie Award in the small- to mid-sized company category to Telesystem, a customer-centric provider of business telecommunication services. The Ozzie Awards celebrate organizations that demonstrate excellence in accountability, leadership and culture through implementation of Partners In Leadership programs.

"Telesystem has used the Partners In Leadership principals to significantly increase employee satisfaction and engagement," said Ron Paul, Senior Consultant for Partners In Leadership. "They show what is possible when companies look beyond strategy and develop their culture."

"Telesystem has used the Partners In Leadership principals to significantly increase employee satisfaction and engagement. They show what is possible when companies look beyond strategy and develop their culture."

Ron Paul, Senior Consultant for Partners In Leadership

In 2013, Telesystem began implementing Partners In Leadership concepts. Within the first few years, internal surveys showed these efforts increased employee satisfaction scores from 73 percent to 80 percent, and employee engagement scores from 77 percent to 84 percent. Since then, company leadership has delved even further into Partners In Leadership principles as they work to unify operations between two different regions and cultivate future growth and success.

Telesystem has infused accountability into everything from the hiring process to performance reviews. As the company expanded its footprint, new teams have acculturated into the accountability principles as well. Today, all 300+ employees are certified through PIL programs, and new hires typically complete training and certification within their first 6 months.

"Our vision statement asserts that by providing relevant, valued, and compelling communications, information, collaboration, and computing services, we will secure a preferred and leading position in the commercial telecom services and solutions markets," said a spokesperson for Telesystem. "Continued permeation and evangelization of the Oz Principles at all levels in our organization will help that vision become a reality."

Partners In Leadership is proud to award the 2017 Bronze Ozzie to Telesystem for building a culture of accountability that ensures a positive, energizing, and safe environment for all employees.

About Telesystem

Over the past 20+ years, Telesystem has advanced as the dominant communications provider in Northwest/North Central, Ohio and Southeast, Michigan. Today, that reach extends from California and Texas to New Jersey and Connecticut — made possible by the development and delivery of advanced technologies. Telesystem designs unique solutions to address the business-specific needs of each customer. Delivering high-quality voice, video, data, and computing solutions across their highly advanced Five 9’s Ethernet core network, Telesystem is committed to providing customers solutions they can trust. This includes offerings such as Telesystem’s Hosted VoIP Phone System, SIP Trunks, Dedicated Internet Access, and Managed Computing Services such as Colocation and Disaster Recovery. To learn more, visit

About Partners In Leadership

Partners In Leadership is a leading global consulting firm, the pioneer of Accountability Training, and innovator of cultural transformation. With their network of experts around the world and #1 award-winning content, the firm helps clients achieve their mission by dramatically boosting employee engagement, inspiring innovation, improving cross-collaboration, developing accountable leaders, blending strategy with culture, and more. The firm has enabled thousands of companies and millions of people achieve breakthrough results, reporting billions of dollars in improved shareholder wealth, saving hundreds of thousands of jobs, and shaping some of the best places to work in the world.

For further information on Partners In Leadership, visit or call 800-504-6070. For press inquiries, contact Anique Mautner at or (951) 376-3169.

Source: Partners In Leadership